How do I enter my promo-code?
Once you register, you’ll be sent to our “Thank you” page, where you’ll be prompted to email us your promo code to ultimategrindfitpros@gmail.com. Then, we’ll refund your discount right away!
What is your refund policy?
Refunds will not be permitted once the session begins. In the case of illness, extreme injury, or other extenuating circumstances, you may receive a voucher for a future session. A doctor’s not may be required for illness or injury.
Are classes “transferable” from session to session?
No. To get the maximum results, you need to commit to a complete, continuous program.
How can a group exercise class be “personalized?”
A personalized group fitness program starts with a movement assessment, in which we determine which specific exercises are best for your particular body. Each work out builds on the previous, allowing you the opportunity to build a solid fitness foundation that will enable you to progress towards your ultimate fitness goals. Through out the Ultimate Grind Program, exercises will have modifications that enable a veteran exerciser to experience a challenging work out, while ensuring the safety of someone new to exercising.
What is your snow cancellation policy?
If the public schools in the town (Cambridge or Brookline) are closed, class will be cancelled. We’ll make every effort to make that class up the next Wednesday, and you’re more than welcome to attend a make-up class at our other studio if it is more convenient for you.
Why do I have to buy UG’s Total Equipment Package?
The Total Equipment Package will provide you with everything you need to not only participate in the Ultimate Grind, but also to perform all of your favorite exercises at home or on vacation. Rule #3 of the Ultimate Grind is “Don’t skip workouts,” whether you can make it to the studio or not. After a few weeks of Ultimate Grind coaching, you’ll be able to put yourself through a complete full-body workout any-time and any-place with UG’s Total Equipment Package. Remember…fitness is a lifestyle, not just a temporary solution.
How can I schedule a free fitness demonstration for my workplace?
Email ultimategrindfitpros@gmail.com and tell us what your looking for in a fitness program for your company. We’ll get back to you right away!
For all other inquiries, email ultimategrindfitpros@gmail.com or call 781-588-4757 and we’ll get back to you right away!
